We specialize in connecting off-the-shelf CRM systems to your business. Our experts will help you choose the best option for your company and ensure successful integration.
Best
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We have a lot of advantages
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We offer only official and contractual relations. You can always be sure of our honesty.
We do not have hidden costs or unreasonable expansion of the budget.
We are not an agency - we are your team. There is always someone in charge. Zero football, only results!!!!
We provide guarantees for our services and always strive for the highest quality of work.
Our support does not end after the services are provided. We are always in touch and ready to help.
We provide reporting and justification for every step we take.
WHY DOES YOUR BUSINESS NEED CRM?
A CRM system is a tool for managing customer interactions.
Sales volume growth
With CRM, you can create personalized offers and messages for customers, which increases their loyalty.
CRM helps you monitor sales and develop data-driven strategies for the future.
Increase productivity
You can create and optimize business processes to reduce the time spent on completing tasks.
CRM allows employees to easily share information and foster better collaboration.
Increase the level of customer satisfaction
You can provide customers with access to their data and order status, which increases customer satisfaction.
CRM helps you effectively resolve customer complaints and issues, which increases customer loyalty.
Improved data analysis
You can create detailed reports and analyze data to make better marketing and sales decisions.
CRM helps you forecast business development and plan future steps based on data analysis.
Increase competitive advantage
CRM helps you more easily adapt to your customers’ needs and improve marketing initiatives to attract new customers and retain existing ones.
CRM helps you monitor competitors, analyze their strategies, and make informed decisions about your business.
Increase sales and profits
You can continuously improve your sales strategies based on the data you get from CRM.
With CRM, you can create and maintain long-term customer relationships, which leads to more sales and profits through repeat purchases and customer referrals.
Sales volume growth
CRM helps to store and analyze customer data, such as interaction history and purchases, which contributes to more effective sales.
Increase productivity
CRM allows you to automate tasks such as call logging, event reminders, and emails.
Increase the level of customer satisfaction
CRM helps to easily track customer requests and provide them with fast and high-quality support.
Improved data analysis
CRM allows you to collect and analyze customer and transaction data in one centralized location.
Increase competitive advantage
CRM allows you to respond to changes in the market faster and more efficiently, helping you stay competitive.
Increase sales and profits
CRM helps to increase conversions and make sales more efficient by automating processes and personalizing approaches.
We've developed
a detailed plan
Stages of work 👉
Collecting requirements and analyzing business needs
Analysis and recommendations
Integration and customization of the CRM system
Testing and training
Launch and support
Frequently asked questions
We have collected the most frequently asked questions from our customers and answered them here!
Customer relationship management (CRM) software is a powerful tool for organising and tracking interactions with prospects and customers. It centralises data, enabling informed decision-making, driving sales and improving the overall customer experience. However, CRM is only as powerful as the implementation and integration with your existing systems. This process can be very complex and fraught with potential data conflicts, inefficiencies and missed opportunities if not executed flawlessly.
This is where Duli.online comes in. Leave the headaches and technical barriers behind and let us unlock the full potential of your CRM.
Think of CRM integration as building a bridge between all the systems and data that relate to customer interactions. When done right, businesses experience game-changing benefits. At Duli.online, we understand the complexity and frustration that comes with trying to manage this delicate balancing act on your own. That's why we make it easy to unlock the full power of your CRM. Here's our approach:
A CRM is only as useful as the information it contains. Prior to implementation, we thoroughly assess your current customer data sources, sales methodologies, and any critical pain points your processes are causing. This can uncover anything from missing data, conflicting information between platforms, or delays that are stalling conversions. Before we offer a solution, we identify not just the problem, but the root cause.
Strategic, seamless integration: Your CRM needs to interact well with other business tools, such as email marketing platforms, accounting software, and possibly more specialised industry tools. Our technical expertise covers a wide range of integrations, minimising any issues and optimising workflows. No more wasted hours, duplication of effort, or lost leads due to disparate information.
Customisation for competitive advantage: Going beyond generic CRM installations, we understand that unique needs require highly customisable solutions. Perhaps you need specific automated functions to optimise upselling or customised reports to accurately forecast your ROI. Our skilled customisation will make your CRM unique, turning it into a data-driven weapon to achieve business goals.
A successfully integrated CRM is useless if your team is not ready to use it to its full potential. We provide targeted training on the functions that are most important for specific roles in your organisation. In addition, if your needs change, we are ready to further optimise your settings for continuous improvement.
Proven Results (case study prompt): Our passion is seeing the real impact of CRM integration. Whether it's (Example: helping a client optimise their onboarding process to increase customer satisfaction by 20%) or (Example: implementing advanced reporting that revealed untapped sales opportunities), we don't just connect systems - we transform results.
Unlock the potential of your CRM
Ready to free your business from the limitations of manual processes, missed opportunities and inaccurate data? Contact Duli.online today and discover the potential hidden in your CRM, which we will expertly unlock.
In the ever-changing landscape of CRM platforms, Planfix stands out for its versatility, customisation and robust features. At Duli.online, we believe in building on these strengths and have become Planfix integration specialists. Here's what sets us apart:
Our team is not just familiar with Planfix - we live and breathe it. We know our way around its extensive customisation options, understand its strengths and potential weaknesses, and keep track of any updates that affect integration with your existing business technology stack.
Whether you rely on popular email marketing platforms, accounting tools, or specialist software, we ensure that Planfix seamlessly interacts with everything that's important to your operations. Data is transferred effortlessly, reducing errors, freeing up your team's time, and creating a seamless customer experience.
Tailored and scalable solutions: No two businesses are alike. We use the flexibility of Planfix to create solutions that are tailored to your needs. This could mean automating sales tasks, specialised reporting for your KPIs, or creating optimised processes specific to your industry. We ensure that as your business grows, your Planfix customisations will grow with you.
An optimised onboarding and training process will help your team get up and running with Planfix quickly. Beyond the initial setup, we'll be your ongoing resource to help you unlock the platform's power to continuously improve your business operations and gain strategic insights.
Planfix has the potential to become the central nervous system of your business. Let Duli.online turn this potential into reality with effective integration, strategic customisation and a commitment to maximising the platform's impact.
In today's fast-paced business world, a fully integrated, well-established CRM like Planfix is not just an advantage, but a necessity for any business looking to scale and thrive. But it's not just about having a CRM; it's about unlocking its full potential. At Duli.online, we turn Planfix into an engine that drives sales, improves customer experience, and optimises operations.
Think of us as your experts who will help you overcome technical obstacles and ensure that your Planfix implementation leads to long-term success for your business. Don't let the untapped potential of CRM hold you back. Contact Duli.online today and let us kick-start your growth with a strategic Planfix integration.
